Terms of Service

Last updated: May 10, 2026

These Terms govern your use of OpenPlanning at openplanning.io ("Service"), provided by Turbolytics LLC ("Company", "we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part, do not use the Service.

1. Description of Service

OpenPlanning is a public discovery surface for municipal planning records: agendas, staff reports, meetings, applications, decisions, and zoning codes sourced from municipal governments. The Service offers free public search, a Civic-tier free account with a Monthly Happenings digest, and (when available) paid Professional and Municipality tiers for additional productivity tools.

2. Account

Authentication is provided via WorkOS Magic Auth: you provide an email address, we send you a one-time code, you confirm. You are responsible for the email account you use to sign in and for any activity under your OpenPlanning account. Notify us immediately if you suspect unauthorized access.

You agree to provide accurate, current, and complete information when creating an account and to keep it accurate over time.

3. Acceptable use

You agree not to:

• Violate any applicable law or regulation.
• Infringe the rights of others.
• Attempt to overload, disrupt, or impair the Service or its infrastructure.
• Circumvent or attempt to circumvent rate limits, tier gates, or other access controls.
• Scrape, harvest, or bulk-download data at a rate beyond what the Service makes available to ordinary users; use the API (when available) for programmatic access.
• Transmit malware or attempt unauthorized access to any system.
• Use the Service to harass, defame, or threaten any person or organization.

4. Public planning records

The planning records on OpenPlanning come from public municipal sources. We index, structure, and surface them, but we do not warrant their accuracy, completeness, or currency. The authoritative copy of any record is the one held by the issuing municipality. Always verify with the originating source for any decision that depends on the record being correct or current.

OpenPlanning is not a legal advice service. Nothing on the Service constitutes legal counsel.

5. Intellectual property

The Service itself, including its software, design, layout, compilation, and search functionality, is and remains the exclusive property of Turbolytics LLC. Underlying public records (agendas, staff reports, minutes, code books) are public government records and remain so; OpenPlanning makes no claim of ownership over them.

You retain ownership of any content you create within the Service (currently limited to your account profile and digest preference).

6. Payment terms

The Anonymous, Civic, and Verified Gov tiers are free. Paid tiers (Professional, Municipality), when active, are billed in advance on a monthly or annual basis as selected at sign-up. Fees are non-refundable except as required by law or as explicitly stated. We may change pricing with at least 30 days notice; changes take effect at your next renewal.

7. Service availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service at any time with or without notice. We will make reasonable effort to notify active paid subscribers of material reductions in service.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT PLANNING RECORDS SURFACED THROUGH THE SERVICE ARE ACCURATE, COMPLETE, OR CURRENT.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TURBOLYTICS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY UNDER OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

10. Indemnification

You agree to defend, indemnify, and hold harmless Turbolytics LLC and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the Service.

11. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and share information.

12. Termination

We may suspend or terminate your account immediately, without prior notice, for any violation of these Terms or for conduct that we reasonably believe is harmful to other users, third parties, or the integrity of the Service. You may terminate your account at any time by emailing [email protected].

13. Governing law

These Terms are governed by the laws of the State of Maryland, United States, without regard to its conflict-of-law principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Maryland, and you consent to the jurisdiction of those courts.

14. Changes to Terms

We may revise these Terms from time to time. If a revision is material, we will provide at least 30 days notice before it takes effect. Continued use of the Service after a revision takes effect constitutes acceptance of the revised Terms.

15. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect, and the invalid provision will be modified only to the extent necessary to make it enforceable while preserving its intent.

16. Contact

Turbolytics LLC
Email: [email protected]